Terms of Service
OUR PURPOSE
This website was built to help Freelancers meet with Buyer clients. Apexlistings helps freelancers to sell their skills online.
Apexlistings is not a party to the contract between a Buyer and a Freelancer, we are only a link between the two parties and our involvement is limited.
Apexlistings is not accountable for the qualification of freelancers for their selected skills and services but all cyber cafes registered are verified. Buyers should make their own judgments when selecting service providers. However, we offer paid assistance to Buyers who need to be matched to relevant freelancers for their tasks.
USER PROFILES
When you register for an account you agree that;
The information you provide is true and accurate with regard to your identity, the skills mentioned, and every other detail you supply.
Only one user (You) will operate the account and take full responsibility for the account. You can't therefore post freelance services on behalf of another person. But if you are registered as a buyer, you can either post your job or the job of a friend.
Apexlistings does not store passwords. If you forget your password, use the "Forgot Password" Option available on the Login Page. If you are stuck with a password reset, contact us.
You are bound to the data protection policies implemented by this website. Refer to our data protection guide
FEEDBACK & REPORTING
We allow Buyers to report "unprofessional" Freelancers. We take the first action once you have been reported several times (at our discretion). If we realize that the Freelancer is at fault, we reserve the right to suspend your account and delete your freelance service from our database without compensation.
We advise freelancers to be cautious when dealing with buyers.
CONFIDENTIALITY
Contact details such as phone numbers and emails will be held confidential and not shared publicly on the website. Refer to our data protection guide
There is one section in which you can publicly share your contact details: On the "Business Contact" section in your profile.
Apexlistings has the right to remove some of your contacts from the public space if you have shared them unnecessarily. This is a move to protect your personal data.
We use cookies to collect and remember your details when you visit our website so as to better your experience.
Refer to our Cookie Policy.
APPROVALS
All services posted or edited require admin approval. Approval time shouldn't take longer than 48 hours. If you experience a delay in service approval or funds deposit, you can use a priority complaint form to reach us.
Featured Services are charged Ksh 200 one-month fee. This is optional. Posting a service is FREE.
If your account was registered under a subscription plan, it will operate with a monthly subscription fee of Ksh 200 renewed after 30 days.
FEATURED SERVICES
Featured Services are services that are promoted by us via different media. However, Buyers still need to use their judgment when buying the service. If you mark your service as featured, you are allowing us to share your service and profile over different media in order to increase your visibility. This is an optional feature.
FREELANCER VERIFICATION
Freelancer verification is a FREE step that freelancers can take in order to submit their qualifications or to allow us to understand their skills better. With this information, we can now match you to Buyers who are relevant to you. When you submit the verification form you consent to buyer-matching terms which include sharing your contact details with buyers who require it.
ACCOUNT TERMS
- Buyers and Freelancers who register MUST be adults.
- Freelancers can now post a contact when bidding to enable faster hiring.
- Account opening is free for Buyers and Freelancers however, Freelancers optionally Pay Ksh 200 to promote their service. If you registered under a subscription plan, your account will only operate when your subscription is active.
- Freelancers agree to be published on our social media profiles for the purpose of showcasing their skills.
- Freelancers take full responsibility for the services they post on our website.
- We reserve the right to delete a Freelancer Account that has been reported several times for inappropriate conduct.
- A user who misuses our Paybill Number in one way or another risks account suspension (e.g sending irrational amounts)
- Services posted should not be against any rules and regulations of the country (Kenya). For example, no illicit content and no illegal services. An account caught in this will be automatically deleted.
- The images used in the service description should be from FREE sources. Freelancers have the responsibility to ascertain this information before using them.
- No obscene language allowed.
- Deposits made to your Freelancer account can't be reversed, you can only use the funds to transact on the website or withdraw it and incur a withdrawal charge.
- We process withdrawals via Mpesa
- Failure to comply with terms of usage, a User account can be terminated with immediate effect.
Terms of service are subject to updates, notifications for updates will be made.
LAST UPDATED 12 MARCH 2024