Buyer FAQs
1. What can I outsource?
Apexlistings allows you to outsource small tasks such as converting pdf files or image files, transcription, searching for contacts online, YouTube tasks, data entry tasks, all types of writing, websites & landing pages, logos & other graphics, typing, among others!
2. Do I need a Buyer Account?
A Buyer account is mandatory because you need to be logged in to access our services. You have two options to hire.
a) Post a task and wait for bidders or if your task is urgent, you can request for freelancer matching so that we can help you get the task done faster. Click here to request Apexlistings to help you hire a freelancer.
b) Order virtual assistant services
If you find a service that matches what you are looking for, you can place an order to purchase a service instead of posting a task.
3. How do I choose which Service to Purchase?
When choosing virtual assistant services consider the following
a) Consider what you are looking for. Use the search functionality to find the services you are looking for.
b) Pricing (while the prices start at Ksh 100 your specific needs may cost more)
c) Don't worry about payments, when you order, we protect your money until the freelancer delivers.
4. What are the steps to purchasing?
i) Steps to post online jobs in Kenya
a) Log in to your account and click "Services & Tasks" then click "Post New Task" for FREE
b) Fill in the details and post your task. Optionally request any special PAID features such as privacy, confidentiality, urgency etc. If you mark your job as urgent for Ksh 300, we will help you hire a freelancer faster.
c) Freelancers will come to you with their offers. Choose who to hire or request us to help. Notifications are sent to your email.
d) Use the "Pick a freelancer" feature to pick one of the bidders, get the work done, and post a review for them.
ii) Steps for ordering virtual assistant services
a) Place an order for any service you want and we will open up a messaging system where you can reach the freelancer, and at the same time we will inform them of your order
b) Discuss i) How the work should be done
ii) What the deliverables are and the mode of delivery e.g submitting work via email or WhatsApp
iii) Inform them that you are only paying via the Apexlistings website for security purposes
c) The freelancer will then initiate the service via the website to let us know that you have entered into a contract with them.
d) Once they submit the work. Give them a rating. Remember, it is safe to only pay via the website.
5. How do I minimize risks?
a) Communicate your requirements and deliverables very clearly and share phone numbers for ease of communication
b) Use the website for payments so that we can trace them
c) Do not share private information such as account passwords and pins. If you have a sensitive task, discuss it with Apexlistings via the email
d) Report a freelancer who is non-cooperative to help us keep our freelancers in check
e) Rate the freelancers after they finish the task so that we know how they performed
Payment Methods
N/B: Clients should not pay directly to the freelancers; note that you can pay directly via the website's Transaction Menu.
Help us make Apexlistings safer
Report a freelancer who;
- Is rude or uses foul language
- Promises but doesn't deliver
- Goes silent on you
- Doesn't seem qualified to offer the service, among other issues you may encounter.
Use our automated reporting feature. If you need help at any point, write to us or send us a WhatsApp message at +254799353440.
Visit our blog for more tips or click here to advertise your business online with Apexlistings.